Articles Tagged ‘Sears’


Sears texts shoppers when reserved products are ready to try on

November 20, 2014

Sears is using text notifications to alert consumers participating in its new Reserve It service that their desired apparel and footwear items are available to be tried on in-store.

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Sears, James Allen redefine jewelry-shopping experience with tablet technology

November 12, 2014

Sears is collaborating with diamond retailer James Allen to offer a unique, technological experience for engagement ring shoppers that uses a 360-degree, high-definition video displayed on a tablet interface.

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Pizza Hut exec: Apple Pay’s initial impact could be limited

October 7, 2014

LITCHFIELD PARK, AZ – Executives from several merchants at the Mobile Shopping Summit 2014 are split on Apple Pay’s near-term potential, citing both significant opportunities as well as challenges faced by the new payments scheme.

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Sears’ app-supported vehicle pickup adds more options

September 18, 2014

Sears is expanding its Shop Your Way mobile application with more extensive features for its In-Vehicle Pickup option, including allowing customers to return and exchange items from their car.

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Sears, Kmart continue to expand mobile-enabled store pick-up

July 11, 2014

For retail giants Sears and Kmart, mobile ordering and free store pick-up services have aimed to alleviate stress for its consumers, and the retailers are taking it a step further by making both chains available for interchangeable pick up.

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Sears taps into the potential of live chat

April 28, 2014

Sears responds to the online shopping woe of consumer disconnect with a personalized service for its members that leverages online and mobile channels to connect those who need assistance to a nationwide team of store associates.

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Sears rolls out mobile-enabled in-vehicle pickup to all stores

February 12, 2014

Sears is rolling out new mobile-driven service enabling customers to pick up their online purchases at any of its stores without leaving their car following a successful test.

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Sears sees redemption rates increase with personalized mobile offers

January 21, 2014

A recent Sears SMS blast offered Shop Your Way members $15 off of a $100 purchase, reflecting how the retailer is using personalized mobile offers and driving redemptions rates up.

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Century 21 prioritizes mobile in significant loyalty program push

January 14, 2014

NEW YORK – A Century 21 executive at the NRF 103rd Annual Convention & Expo revealed plans to roll out a pilot program this month that leverages a mobile application and augmented reality as part of a plan to increase loyalty program sign-ups 25 percent to 34 percent this year.

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Sears pivots brand focus to membership with mobile as linchpin

December 30, 2013

As Sears Holdings Corp. continues to shift its focus to being more of a membership-driven retailer, mobile is playing a key role in enhancing member engagements in store and online.

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