Articles Tagged ‘online shopping’


Does customer service have a place with self-sufficient mobile shoppers?

November 21, 2014

Mobile shoppers have a reputation for wanting to be self-sufficient, but a new report suggests they may actually be in need of customer service, meaning mcommerce strategies could increasingly encompass features such as pop-up messages and prompts to initiate chat sessions.

Share on FacebookShare on LinkedInShare on Twitter

MasterCard, ING bridge desktop, mobile commerce via new payment service

November 8, 2012

MasterCard and ING Group are trialing a new mobile payment strategy that gives consumers a way to begin shopping online via desktop or tablet and complete a purchase using their mobile phone.

Share on FacebookShare on LinkedInShare on Twitter