Businesses may be losing customers due to poor mobile experiences, as 63 percent of all online adults surveyed said they would be less likely to buy from the same company via other channels if they experienced a problem with a mobile transaction.

On the heels of the Sprint mobile wallet launch, the carrier is increasing the options for its subscribers to pay for online digital goods via their wireless bill.

While 41 percent of consumers say that they would like to pay bills on their mobile phone, more than half are concerned about the security of mobile transactions, according to a Nuance Communications survey.

One out of three respondents who are willing and able to purchase goods or services with their current mobile devices would do so this holiday season using their handsets if they were presented with mobile-based incentives, per Sybase.

Mobile transaction network mBlox’s consumer research revealed almost 90 percent of consumers prefer multichannel options for interacting with businesses, with SMS topping the list.

The U.S. is lagging behind the rest of the world when it comes to mobile usage, including mobile commerce, according to Sybase 365.

Mobile payments specialist Obopay has launched Mobile Money for Banks, letting banks deploy their own branded mobile money services.

Money-transfer giant the Western Union Co. is extending the reach and accessibility of its money transfer services with mobile finance initiatives in Latin America, Africa, the Middle East and Asia.

In the United States, mobile shopping rose from $396 million in 2008 to $1.2 billion in 2009, and ABI Research projects 100 percent growth this year to reach $2.4 billion in 2010.

Sybase 365 has expanded its portfolio of mobile customer relationship management tools and services that enable enterprises to engage customers throughout the entire customer lifecycle using the mobile channel.