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Articles Tagged ‘mobile CRM’


Applebee’s, American Eagle boost revenue via Valentine’s Day mobile gift cards

February 9, 2011

Applebee’s, American Eagle, AMC Theatres, Blockbuster, Bass Pro Shops and SpaFinder are driving revenue by offering Valentine’s Day digital gift cards that are redeemable via mobile.


NFC to enable a plethora of business models: study

January 31, 2011

The first and most important task for the near field communication ecosystem is to define the kind of infrastructure that will be used to enable businesses to provide NFC-based services to their customers, according to SJB Research.

Marks & Spencer debuts carrier-powered location-based mobile campaigns

January 28, 2011

British retail giants Marks & Spencer and House of Fraser are distributing location-based mobile coupons to opted-in O2 subscribers.

OfficeMax exec: Mobile integral to customer loyalty strategy

January 21, 2011

The mobile medium in general and smartphone applications in particular are key elements of office products retailer OfficeMax Inc.’s strategy for engaging its best customers via its MaxPerks loyalty program.

Food Lion, Concentrics reward customer loyalty via mobile-social push

January 18, 2011

Supermarket giant Food Lion and Concentrics Restaurants are running mobile-social marketing programs to drive foot traffic to their bricks-and-mortar locations and encourage customer loyalty.

Procter & Gamble drives sales of various brands with mobile coupons

January 14, 2011

Procter & Gamble is distributing mobile coupons for many of its brands to influence consumers’ purchase decisions while they are shopping at supermarkets nationwide.

CNN, MTV encourage tune-in on New Year’s Eve with virtual mobile rewards

December 28, 2010

Whether they are spending the last moments of 2010 celebrating at a party, relaxing at home or freezing in New York’s Times Square, users of mobile social network GetGlue can earn limited-time stickers from CNN and MTV this New Year’s Eve.

Crate and Barrel offers location-based mobile rewards to encourage loyalty

December 14, 2010

Multichannel home furnishings retailer Crate and Barrel has partnered with shopkick Inc. as the latest ally to deliver location-based shopping rewards to consumers for visiting stores.

JCPenney gets social to distribute location-targeted mobile coupons

December 8, 2010

Department store chain J. C. Penney Co. Inc. is partnering with various mobile social networks to distribute a Christmas-themed promotional offer featuring badges and mobile coupons.

Google shocks with claim that NFC phones make cards redundant

November 17, 2010

Google CEO Eric Schmidt’s incendiary statement that near field communication-enabled Android smartphones would be positioned to replace credit cards has sent shockwaves through the mobile commerce ecosystem.