Articles Tagged ‘mobile banking’


5 pitfalls that banks must avoid as they offer mobile service

August 7, 2014

According to Javelin Strategy and Research, by switching just one customer’s in-branch deposit per month to the mobile channel, the average bank stands to save almost $50 per year per customer, adding up to $1.5 billion in cost savings for the industry.

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Westpac integrates augmented reality into bank account management

August 6, 2014

Historically, augmented reality’s utilitarian use case in banking disappeared once consumers reached a branch, but Westpac New Zealand has extended the technology to support account management within its mobile app.

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Ally Bank expands mobile offerings to iPad

July 17, 2014

Further expanding its suite of mobile services for customers, Ally Bank, the direct banking subsidiary of Ally Financial Inc., has launched a mobile app designed specifically for the iPad tablet in response to findings that nearly one-third of its customers are using mobile devices for their banking needs.

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Bank of America innovates mobile banking with self-service, accessibility upgrades

June 5, 2014

Bank of America is innovating the mobile banking application with several new self-service features and easier accessibility to frequently used information.

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Fidelity trades for personalization on updated mobile apps

June 4, 2014

On the heels of rapid user growth in 2013, Fidelity has launched new versions of its mobile applications that allow for greater personalization and feature optimized contextual content for easier investing on the go.

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Chase leads in mobile banking functionality for third straight year: Forrester

May 29, 2014

Chase earned the highest score of 69 out of 100 in an evaluation by Forrester Research of the five largest retail banks in the U.S., and was cited for its strong transactional and cross-channel features in mobile.

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Remote deposit capture is approaching universal availability: report

May 27, 2014

While consumers love the convenience of mobile remote deposit capture, the service has not been universally adopted by financial institutions because of perceived potential risks but this could change, with virtually all financial institutions expected to soon offer such capabilities, according to a new report.

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Citi eliminates mobile banking log-in for easy access on the go

May 22, 2014

Following a successful beta test, Citi is launching a new opt-in feature nationwide which enables customers to view sensitive account information in their Citi mobile banking app without log-in friction, making it the first major U.S. bank to offer such a preference.

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Huntington Bank’s Quick Balance makes mobile banking even more convenient

May 20, 2014

Huntington joins a select few in offering a new mobile banking application feature that brings added convenience for customers by displaying account balances with only one touch.

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Banks dissatisfaction grows due to lack of mobile, social capabilities: report

April 25, 2014

For the first time in three years, banks are experiencing a decline in positive customer experiences that is largely driven by Gen Y’s expectations for mobile and social banking experiences, according to a new report from Capgemini.

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