Articles Tagged ‘mobile banking’


Mobile Minutes: ESPN goes OTT; Snapchat vs Instagram; White House chatbot; Mobile banking safety

August 11, 2016

Today in mobile marketing – ESPN to launch over-the-top sports service after Disney’s $1B investment in MLB’s BAMTech; Snapchat versus Instagram: Which app will rule once and for all?; The White House’s new Facebook Messenger bot makes it easy to send a message to Obama; From download to deposit, mobile banking only as safe as your app.

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Barclays expands use of voice security for phone banking convenience

August 3, 2016

Following a successful trial of voice security technology, Barclays is now rolling it out to all customers, enabling them to avoid passwords for added convenience.

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First National Bank jumps into mobile banking with corporate-facing app

July 20, 2016

First National Bank of Pennsylvania is optimizing its banking services for mobile with a new application that allows clients to receive push notifications regarding account activity and approve time-sensitive fund transfers for their organizations.

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USAA spotlights in-app voice commands, streamlining mobile deposits

July 14, 2016

Financial services brand USAA has rolled out a new feature within its mobile application enabling consumers to leverage voice commands to complete tasks such as depositing a check and transferring funds, a tool that will be beneficial for visually impaired users.

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TD Bank introduces Touch ID and more tasks with app redesign

July 7, 2016

TD Bank has launched a complete renovation of its mobile application for iOS that brings in Touch ID, more banking capabilities, such as scheduling recurring transfers, and a brand new navigation interface with intuitive power.

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Alleviating pain points is key in optimizing the customer experience: Citibank exec

June 23, 2016

NEW YORK – A Citibank executive at Forrester’s CXNYC 2016 detailed how the bank sought to determine all the pain points for customers and discovered a need for payment account setup on mobile, which quickly accounted for 35 percent of signups after the fix.

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Chase’s QuickPay takes on PayPal with real-time transfers

June 17, 2016

Chase is boosting the mobile capabilities of its peer-to-peer payment program to gain traction against PayPal and others with new features such as real-time transfers.

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Bank of America pulls ahead of competition in mobile banking: report

May 25, 2016

While the five largest banks in the United States continue to race forward in mobile banking, including all offering pre-login account balance information, Bank of America has pulled far ahead in product research and cross-selling on mobile, according to a new report from Forrester Research.

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Banks must invest in apps or risk being left behind: report

May 13, 2016

Mobile banking is struggling to grow in the United States compared to other countries as millennial and Gen X customers focus on the quality of a bank’s application when deciding where to do business, according to a new report from Adobe.

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Capital One’s on-the-go credit tracker lands on Android

April 15, 2016

Capital One continues to extend the reach of a new mobile-first credit monitoring service, CreditWise, by bringing it to Android users as the financial organization prioritizes anytime, anyplace interactive services.

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