Articles Tagged ‘Home Depot’


Home Depot’s mobile checkout drives customer satisfaction during busy periods

May 21, 2015

Not only is Home Depot experiencing strong in-store traffic and sales so far this year, the chain’s customer service scores are also on the rise, a positive trend attributed, in part, to the use of in-store mobile devices by store associates.

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Road to in-store mobile payments is bumpy for Apple Pay, MCX

May 6, 2015

Bringing contactless mobile payments to bricks-and-mortar stores continues to be a challenging process plagued with technology difficulties, inexperienced store associates and an evolving landscape.

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Home Depot doubles down on in-app interactive shopping tools

April 10, 2015

The Home Depot is supporting shoppers’ omnichannel needs with several new interactive tools available across its application and mobile Web site that are designed to simplify finding and buying the right products for the lawn and garden this spring.

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Home Depot’s remodeled associate smartphone showcases mobile in-store prowess

February 11, 2015

Home Depot continues to show that it is a force to reckon with in leveraging mobile in-store to drive sales as the retailer introduces the next generation of a smartphone designed specifically for store associates.

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How Zappos wins at apps by leveraging mobile moments: Forrester

June 26, 2014

NEW YORK – The mobile applications for merchants such as Zappos, Home Depot and 7-Eleven stand above the rest by delivering precise information that meets users’ specific needs, according to an analyst at Forrester’s Forum for Customer Experience Professionals East.

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Home Depot tackles mobile gaming to score sales

October 1, 2013

Home Depot is making a bid to win over college football fans with a new mobile gaming application that lets consumers challenge their friends and family in games for a chance to win prizes.

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Home Depot’s Redbeacon escalates app marketing to drive mobile business

August 6, 2013

The Home Depot’s Redbeacon is supporting its mission of matching homeowners with service providers via a comprehensive strategy to get the brand’s mobile application into as many hands as possible.

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Retailers embrace in-store mapping via smartphones to facilitate shopping

May 15, 2013

In a sign of the growing role that mobile plays in the in-store shopping experience, more than 12,000 retail locations, including those of Walgreens and The Home Depot are offering indoor searchable store maps accessible from a smartphone.

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Home Depot exec: Mobile allows access to an endless aisle

May 10, 2013

NEW YORK – A Home Depot executive at the 2013 MMA Forum said that mobile opens an array of opportunities for the company and is an effective way for consumers to shop its 400,000-plus product inventory.

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Home Depot prompts app downloads, mobile traffic with advertising

April 10, 2013

Home Depot is running several sets of mobile advertising creatives that encourage consumers to either download the company’s application or shop from their handsets.

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