Amazon and Apple have topped the list of best mobile retailers in customer service for three years running, according to a new report from ForeSee Results.
Articles Tagged ‘ForeSee Results’
Amazon’s mobile experience scored highest among leading retailers for customer satisfaction during the recent holiday shopping period as overall satisfaction with mobile retail improved, according to a new report from ForeSee.
The Apple store and Amazon provide a significantly more satisfying mobile experience compared with other retailers, according to a new report from customer experience analytics firm Foresee Results.
Applications and Web sites tailored to mobile shoppers are must-haves for retailers as consumers are using mobile phones more than ever for retail purposes, per ForeSee Results.