While chatbots may be becoming more mainstream in retail sectors, a new Forrester Research report warns that they still have some hurdles to overcome, especially when it comes to banking.
Articles Tagged ‘Banks’
Mastercard, which has thrown its hat into the ring of in-store mobile payments with Masterpass arriving at bricks-and-mortar locations such as BJs and Subway, hopes to become a leader by tacking on vending machine connectivity, Cake Pay integration, messaging purchases and banking partnerships.
Barclays and Halifax are two of the British financial institutions leveraging VocaLink’s new Pay by Bank application – which enables customers to conduct mobile transactions and check their account balances – reflecting the rise of standalone, bank-branded payment platforms.
Financial institutions need to move soon if they are to secure a role in the quickly growing mobile wallet space now that PayPal and Visa have become the preferred providers among consumers, according to a new report from Javelin Research.
Mobile Minutes: Facebook buys Masquerade; TV’s radical future; Banks embrace instant payments; Amazon’s delivery networkMarch 10, 2016
Today in mobile marketing – Facebook buys Masquerade to challenge Snapchat’s rainbow vomit; The NFL on Facebook is a glimpse at the radical future of TV; Big US banks to take on tech rivals with instant payments; Amazon to lease 20 Boeing 767s to build its own delivery network.
Mobile Minutes: Pandora explores sale; Banks hit patent office; HBO Now builds slowly; Virtual reality in classroomsFebruary 12, 2016
Today in mobile marketing – Pandora is said to have held talks about selling itself; Disrupting banks? Go see what they’re doing at the patent office; HBO Now slow to catch on with cord-cutters; Virtual reality learns how to get into the classroom.
Shoppers this holiday season continue to show preference for PayPal and mobile banking applications when choosing to use mobile payments in-store, according to a survey conducted in early December by Retale.
As conducting financial tasks on smartphones gains widespread adoption, consumers are increasingly using mobile banking applications, with 86 percent believing they are easy to use, according to a new report from IBM.
E*Trade Financial Corporation’s quarterly tracking study revealed that 31 percent of participants would like to use a wearable device for monitoring portfolios, displaying that although banking and financial industries have made considerable strides in mobile, wearables present an untapped market.
With high-net-worth wealth management being automated through self-service online portals, and branchless banks such as Simple and Moven providing customized consumer banking services completely online, the ground under traditional financial institutions is shifting.