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Mobile Minutes: GM and Lyft; Amazon livestreams Julia Child; Refugee crisis; Customer service and mobile

March 16, 2016

Screen Shot 2016-03-15 at 4.01.24 PMLyft and GM roll out car rental program to attract more drivers
Drivers for ride-hailing app Lyft will no longer face the imperative of owning a car under a rental program launched on Monday with General Motors Co.
Read more on Reuters

Why is Amazon livestreaming Julia Child and Bob Ross?
Twitch, the live-streaming site owned by Inc., will begin a four-day marathon of Julia Child cooking shows Tuesday to expand its audience beyond video game fans, signaling a challenge to Alphabet Inc.’s YouTube.
Read more on Bloomberg

Text messaging may solve one major problem in the refugee crisis
Some 100 technology developers, business experts and social entrepreneurs assembled in Paris this past weekend to come up with tech-based tools that could help integrate refugees into French society.
Read more on Huffington Post

Retailers must put mobile technology at heart of customer service strategy or lose out, says SOTI
Mobile technology in bricks and mortar stores is having a direct impact on the customer experience and retailers must ensure they place mobile at the very heart of their strategy, according to new research.
Read more on Forbes




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