PHILADELPHIA – Despite resistance from upper management, conference hotel chain Dolce has transformed the sales process to drive more leads anywhere and at any time through a number of mobile solutions.
Travel and hospitality
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PHILADELPHIA – While email has managed to stay afloat during a technology revolution, it has become imperative that promotional emails must be targeted and truly relevant to each recipient.
In a continuation of its quest to deliver greater choice and control for guests, Hilton Worldwide has unveiled new mobile advances such as the ability to check-in and choose exact rooms from digital floor plans, make a purchase upgrade and submit special requests for room service.
Kimpton Hotels has unveiled a reinvented, fully responsive Web experience that incorporates content from a recently launched travel blog while providing features such as a universally available booking pathway.
Pizza Hut and Staples are among the merchants preparing to accept a new payment option from Visa that promises to streamline mobile checkout by digitizing consumers’ credit cards.
A company that bundles pre-paid admission tickets for top attractions in several cities around the country is planning to go mobile.
Same-day hotel booking application HotelTonight is reinventing the hospitality check-in process with keyless room entry, an innovation raised from predictive marketing to meet mobile needs as 64 percent of total travelers showed interest in this feature, according to a recent report by Magnani Caruso Dutton.
A new app that combines the sharing functionality of social media with mobile payments has accounted for 5 percent of volume at New York bar Windsor in the first week, according to one of the establishment’s owners.
Delta is one of several airlines that has taken the lead in mobile services for its customers, having converted about 39 percent of its desktop customers to app users – more than either Southwest Airlines or United – according to a new report from Boston Consulting Group.
Online travel agency Destinia.com has released the free “Hotel Near Me” application following what it claims is the world’s first successful hotel booking through Google Glass.