Travel and hospitality

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Hotels.com introduces new mobile concierge

January 11, 2017

Online hotel booking company Hotels.com has integrated a “mobile butler” into its application experience which offers a number of features courtesy of partnerships with OpenTable, Uber, delivery.com and Groupon.

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Hilton furthers mobile efforts, joins TripAdvisor network

January 10, 2017

Hilton, one of the most popular hotel chains in the world, is upping its ease of booking factor for mobile customers by integrating with TripAdvisor.

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Panasonic and IBM working on Digital Concierge service

January 9, 2017

Panasonic and IBM Watson are working on a new way to improve the traveling experience for consumers with a digital concierge service that lets them access all hotel services from a unique cloud-based service.

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Hotels.com breaks Guinness World Record to promote new site for Middle Eastern customers

December 27, 2016

Hotels.com, looking to bolster the nascent Middle Eastern hospitality market, is promoting its new and improved Web sites catering to the region by setting a Guinness World Record for the “Fastest Mobile Bed.”

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Uber continues to innovate by paying attention to user behavior

December 23, 2016

Ride-sharing application Uber is continuing to innovate within the market it essentially created by making it easier for users to meet up with friends and further personalize the experience via Snapchat.

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Uber, Shop Your Way prove multi-retailer rewards to be the way

December 9, 2016

Ride-sharing application Uber is further investing in rewards after its first rollout of the partnership with multi-retailer loyalty program Shop Your Way proves successful with an expansion.

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Uber extends tracking ability, risking customer ire

December 8, 2016

With a new update to its mobile application, Uber now tracks consumers for an extra five minutes after the ride is over, improving its customer data set to enhance the customer experience, according to the ride-sharing service.

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Motel 6 debuts My 6 mobile app to smooth out booking process

November 30, 2016

Motel 6 is launching itself into the mobile era with a new mobile application that aims to make the process of booking a room seamless and quick with the help of mobile technology.

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HotelTonight joins mobile loyalty space with in-app tiered rewards program

September 30, 2016

HotelTonight is the latest travel marketer to foray into mobile loyalty, opting to roll out a new in-application feature called HT Perks, which lets users unlock bigger discounts based on the amount they spend.

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The Standard unlocks spontaneous bookings via same-night reservation app

September 21, 2016

Standard International is rolling out a new third-party mobile distribution platform that enables guests to make same-night reservations at a curated group of resorts in Los Angeles and New York, underscoring travelers’ needs for spontaneous booking windows.

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