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Mass merchants, department stores and malls

Target revs up mobile commerce efforts for Grammys

February 8, 2012

Mass merchandiser Target is running mobile commerce-enabled ads to let music fans buy their favorite albums before the upcoming Grammys.


Macy’s promotes one-day sale via SMS

February 8, 2012

Macy’s is promoting its one-day sale and letting consumers shop limited-time deals via an SMS message the company sent out to its mobile database users.

Can Target discourage price comparison shopping?

January 25, 2012

With price comparison shopping increasingly popular these days, Target wants to discourage its customers from engaging in this activity by asking vendors to support in-store purchases with exclusive merchandise and better prices.

Office Depot is latest retailer to test PayPal’s POS

January 25, 2012

Office Depot is the latest big box retailer to test PayPal’s point-of-sale that lets shoppers pay for in-store purchases by typing in their mobile phone number and a PIN.

David’s Bridal aims to bolster wedding sales via mobile site launch

January 23, 2012

Bridal retailer David’s Bridal has rolled out a new mobile site that lets consumers browse and buy gowns while on the go.

Lowe’s strengthens mobile position via ad campaign

January 23, 2012

Home improvement retailer Lowe’s is ramping up its mobile strategy with a new ad campaign that helps promote its iPhone application, as well as its products.

Boosting customer loyalty is key to retail success: NRF exec

January 18, 2012

NEW YORK – A Printemps Haussmann executive at the National Retail Federation conference said boosting customer loyalty through interactive promotions management has helped the Parisian department store build its database.

Walmart enhances app development with Small Society acquisition

January 6, 2012

Walmart has acquired mobile app developer Small Society in a move that signals both the growing importance of mobile applications in the retail space and retailers’ desire to control as much of the mobile experience as possible.

Lessons learned from the 2011 holiday shopping season

January 5, 2012

Now that the 2011 retail holiday shopping season is over, it is time to start assessing what worked and what did not. While mobile was one of the big success stories, it was not all eggnog and candy canes, with some mobile experiences falling short of consumers’ expectations.

Sears, Dell and Amazon deliver highest mobile satisfaction levels

January 3, 2012

Mobile performance satisfaction levels started out high over the Thanksgiving holiday weekend but degraded as the holiday shopping season progressed, according to a recent report from Compuware Gomez.