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Loyalty programs tend to increase mobile visit frequency and spend: report

March 16, 2017

While retailers have long known that loyal consumers are better than new consumers, new research from Cardfree shows that mobile consumers tend to increase their frequency of visits to a retail page by two times, making them even more valuable.

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Digital food ordering accounts for 1.9B visits yearly: report

March 10, 2017

Digital food ordering is growing at a rapid rate, with an 18 percent growth since last year, according to a new report from The NPD Group.

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Only 1pc of consumers use Amazon Dash or Alexa to shop: report

March 8, 2017

Much attention has been paid to Amazon’s recent encroachment on the big-box bricks-and-mortar space, and a recent report from Branding Brand implies that much of the credit belongs to its success in driving loyalty through its Prime service.

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67pc of small businesses plan building mobile app by 2018: report

March 3, 2017

Although mobile applications are generally seen as the territory of large conglomerates and their constituent brands, a new report from Clutch claims that an ever-increasing section of small business are seeing their implementation as best practice.

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Only 15pc of gift card redemption volume is digital: report

March 2, 2017

Gift cards are a widely underreported aspect of mobile commerce, and perhaps for good reason: the findings from a recent report from National Gift Card Corp. show that digital uptake of gift cards is hard won by retailers.

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Fast-growth companies more likely to use mobile payments than slow-growth: report

March 1, 2017

In a ringing endorsement for mobile payments, a new report found that half of the fastest-growing companies offer in-application purchases and mobile payment opportunities.

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Smartphone activity seeing massive growth at expense of other devices: Adobe report

February 27, 2017

The rise of mobile is continuing unabated with smartphone traffic and app installs up 7 and 8 percent respectively in the first month of 2017, according to a new report from Adobe.

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Despite rising fraud, 80pc of consumers believe their info is secure: report

February 23, 2017

A new report from ACI Worldwide illuminates a few of the drawbacks of an increasingly connected world, including a focus on the U.S., where only 54 percent of consumers trust third-party firms with personal and financial data.

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92pc of shoppers visit a brand’s Web site to do something other than shop: report

February 22, 2017

Given how quickly the field is developing, consumer ecommerce behavior is still a mystery to many working in mobile, making the online shopping ecosystem one largely bereft of personalization, according to a new report from Episerver.

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What to expect from eTail West 2017

February 17, 2017

With the lead up to this year’s eTail West in full swing, here is what is awaiting attendees of the conference, which begins on February 27 and touts 60 percent retail attendance.

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