Online retailers

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How effective was Best Buy’s Grammys engagement on Twitter?

February 14, 2017

Big-box retailer Best Buy’s Twitter feed lit up on Sunday in response to the Grammys festivities, presumably to take advantage of a spike in music sales (especially physical copies) that occurs during the awards ceremony.

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How Amazon could shake up the mobile payment industry

February 8, 2017

Thirty-two percent of the 33 million customers who use Amazon Payments do so through a mobile device, according to some numbers provided by Amazon.

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EBay sees mobile growth catching up to desktop

January 27, 2017

Ebay’s mobile application has been gaining in popularity with a three-point marketplace increase, catching up to the platform’s more popular desktop site thanks to a focus on user experience, according to a Q4 earnings call.

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Intel, Honeywell to develop in-store IoT platforms

January 18, 2017

Intel and productivity solutions manufacturer Honeywell have teamed up together to bring the Internet of Things into retail business operations for retailers to learn more about their customers to better serve them.

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Amazon quietly announces Digital Day, today’s massive download sale

December 30, 2016

Amazon is looking to take advantage of the influx of new devices in consumers’ hands after Christmas by offering another outlet for impulse shopping, this time providing deep discounts on downloads and digital content.

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Yahoo discontinues Radar chatbot, providing important warning to other brands

December 21, 2016

After only a few months, Yahoo is discontinuing Radar, its chatbot-like travel assistant, providing the first inkling of doubt in the otherwise promising rise of chatbots as a commercial interface.

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GoDaddy adds Apple Pay support for its customers’ mobile sites

December 16, 2016

GoDaddy is bringing Apple Pay to its Online Store platform, letting Web site owners who use its platform to accept mobile payments and increasing mobile sales.

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StubHub becomes latest brand to partner with Visa Checkout

December 15, 2016

Online ticket marketplace StubHub, which has been pursuing many a partnership this year, is collaborating with online payments Visa Checkout as the holidays come to a close.

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37pc of adults do not trust technology companies with information: report

December 12, 2016

Consumer technology adoption is no longer an issue for ecommerce retailers, but public concern about cybersecurity may evince a disparity in progress for online outlets, according to a new report from Oliver Wyman.

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Slower load times can produce 10pc decrease in conversions: report

November 28, 2016

Despite all of the deals and promotions proffered by retailers this Black Friday, a new report from Dynatrace claims that many of their online channels suffer from bloated edifices that slow down performance, especially in their mobile offerings.

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