Multichannel retail support

  • No categories


Top 10 Q2 mobile-offline activations

July 2, 2015

Starbucks, Domino’s and Macy’s are paving the way in bringing mobile into real-world retail experiences, furthering the integration between the digital space and bricks-and-mortar while bringing mobile ordering and payments to the forefront.

Share on FacebookShare on LinkedInShare on Twitter

Traditional retailers crush ecommerce giants in omnichannel shopping

July 1, 2015

Ecommerce retailers such as Amazon and eBay are doubling down on mobile-driven omnichannel shopping experiences, but struggle to deliver the same level of convenience that traditional retailers can harness and which smartphone-equipped shoppers are demanding.

Share on FacebookShare on LinkedInShare on Twitter

Yeti Coolers packs up sales with revamped mobile shopping experience

July 1, 2015

Yeti Coolers is seeing 66 percent of online sales stem from smartphones after redesigning its digital platform to enable seamless integration for users of its mobile and desktop sites.

Share on FacebookShare on LinkedInShare on Twitter

Amazon hits roadblock with mobile-enabled real-world flash deals

June 30, 2015

Amazon is disappointing Seattle consumers after generating significant buzz around its newest mobile innovation and then postponing the launch, signifying the difficulties that can arise with introducing mobile to the real world.

Share on FacebookShare on LinkedInShare on Twitter

American Eagle Outfitters addresses on-demand mindset with in-app reservations

June 26, 2015

Users of American Eagle Outfitters’ application are getting first crack at trying a new service enabling items to be reserved online and then tried on in-store, reflecting the growth in mobile-enabled omnichannel shopping experiences.

Share on FacebookShare on LinkedInShare on Twitter

Sam’s Club augments Club Pickup with in-app daily deals

June 25, 2015

Sam’s Club is offering customers daily deals on its site and application to enhance membership value and further augment its suite of mobile-friendly services, such as Club Pickup.

Share on FacebookShare on LinkedInShare on Twitter

How an omnichannel mobile strategy might have eased A&P’s decline

June 23, 2015

Embattled supermarket chain A&P could have used mobile as the linchpin in an omnichannel campaign to reach consumers, helping to stave off its latest round of financial troubles in a fiercely competitive marketplace.

Share on FacebookShare on LinkedInShare on Twitter

Millennial dads shop differently than moms on mobile: study

June 22, 2015

Millennial parents are taking to mobile to help shop in-store and retailers need to adjust their strategy to accommodate the new mobile-savvy parent.

Share on FacebookShare on LinkedInShare on Twitter

Deloitte analyst insists mobile drives conversion rates, basket size

June 19, 2015

NEW YORK – Consumers have not stopped visiting bricks-and-mortar stores, but the mobile space has significantly shifted in-store behaviors and retailers need to be cognizant of this and embrace it, according to a Deloitte Consulting analyst at Mobile Commerce Daily’s Mobile Research Summit: Data & Insights 2015.

Share on FacebookShare on LinkedInShare on Twitter

QVC execs: Second-screen experiences drive engagement, conversion rates

June 17, 2015

NEW YORK – Executives from QVC revealed at CXNYC 2015 that developing mobile-first, second-screen experiences to complement live broadcasts is an optimal way for the home shopping network to increase customer engagement, and consequently, conversion rates.

Share on FacebookShare on LinkedInShare on Twitter