Multichannel retail support

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Target fires back at Amazon with its own image recognition app

July 22, 2014

Target is answering Amazon’s image recognition application with its own offering, hoping to take back control of showrooming activity while providing shoppers with the kind of mobile-enabled omnichannel shopping experiences they want.

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EBay says in-store pickup gains traction faster than same-day delivery

July 18, 2014

EBay is doubling down on its shop-anywhere Click & Collect service in Britain because of how quickly it is gaining traction but says that same-day delivery service eBay Now is not experiencing the same level of enthusiasm.

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Retail apps with store mode drive up to 5x more interactions

July 15, 2014

New data from a couple of sources underscores the increasingly important role mobile apps are playing inside bricks-and-mortar stores, with both consumers and retailers benefitting.

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Drizly fills delivery void left by Seamless and Amazon

July 15, 2014

Adult-beverage delivery application Drizly reported an 83 percent lift in spirit sales over the Fourth of July holiday, marking a record week for the mobile lifestyle service and indicating that beer, wine and liquor retailing is ripe for the shift to an on-demand economy.

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California eateries push for loyalty via beacon-enabled shopping app

July 11, 2014

A dozen small California businesses are participating in the beta launch of a new touchless, beacon-enabled shopping experience through the Slyde mobile app to generate on-the-spot rewards and benefits for their most loyal customers while creating a more personal and engaging shopping experience.

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Olive Garden’s new mobile-ordering experience cannot compete

July 9, 2014

Olive Garden announced a new mobile ordering To Go experience as part of its ongoing brand renaissance, but the browser-based platform could place the chain at a disadvantage compared with the competition, which has embraced more consumer-friendly applications for the most part.

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Beacon deployments fail to leverage the technology’s full potential

July 1, 2014

While a growing number of retailers are embracing beacon technology to deliver hyper-local content in stores, no one yet appears to be leveraging the full potential of the technology by pairing it with existing customer data to guide offline purchases.

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Domino’s creates promotional urgency to boost mobile orders

June 25, 2014

Domino’s Pizza is partnering with Quikly for a time-sensitive pizza giveaway that triggers fast digital orders and bolsters the company’s reputation in the mobile-ordering realm.

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McDonald’s US ordering-app test brings era of line-free ordering closer

June 25, 2014

McDonald’s first use in the United States of a company-branded mobile-ordering and payments application at restaurants in Columbus, GA, continues an effort by the world’s largest restaurant chain to get a much-demanded service right before making it more widely available.

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More than half of retailers investing in responsive design: e-tailing group

June 23, 2014

NEW YORK – Retailers are under growing pressure to get up to speed on mobile, with 53 percent planning to invest in responsive design to help them get there, according to an e-tailing group executive at the Mobile Research Summit: Data & Insights 2014.

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