Fulfillment and returns

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Merchants uncovering how to drive loyalty through coupon apps

February 24, 2014

With new coupon and deal applications surfacing every day, retailers and merchants are challenged to figure out which best serve their needs, but are now starting to uncover how to better reap the benefits of customers.

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Best Buy competes with online giants via Ibotta deals

February 21, 2014

Best Buy is driving incremental sales by offering rebates through the Ibotta application, which rewards consumers with cash for interacting with brands and making purchases.

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Smaller merchants drive traffic with customized mobile deals

February 13, 2014

While larger merchants are developing more complex mobile strategies, smaller retailers are still trying to figure out how the mobile medium can serve their needs.

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Caribou’s new loyalty program surprises customers with SMS rewards

January 7, 2014

Caribou Coffee is rolling out a new loyalty program to offer rewards and deals and enhance its customers’ experience.

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Skinny Cow launches mobile, social daily giveaway

January 6, 2014

Skinny Cow is asking consumers to make the brand a part of their New Year’s resolution in a mobile, social contest.

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Pie Face rewards selfies with free pies

December 31, 2013

Pie Face has planted a billboard in New York’s Times Square, promising free pies in exchange for selfies that display the billboard in the background.

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Bon-Ton drives in-store gift card redemptions with mobile offer

December 27, 2013

Bon-Ton Stores Inc. has announced its first gift card New Year promotion, offering a mobile coupon for shoppers who redeem gift cards on New Year’s Day.

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Cumberland Farms rewards mobile payments app users with exclusive offer

December 17, 2013

Cumberland Farms sent its mobile customers a holiday present with an in-application coupon for a free chocolate bar.

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Mama Fu supercharges mobile loyalty program via social media

December 3, 2013

Restaurant chain Mama Fu’s Asian House has taken its loyalty program to the next level with mobile and social integration to cater to tech-savvy customers.

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Burger King, Chili’s deliver cash rewards with Ibotta app to drive loyalty

November 13, 2013

Burger King, Chili’s and Smashburger are the first three restaurants to leverage the Ibotta mobile application to let consumers earn cash rewards in an effort to drive repeat visits and loyalty.

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