Fulfillment and returns

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PREIT taps mall-wide mobile loyalty for greater personalization

June 20, 2016

Shopping mall company Pennsylvania Real Estate Investment Trust is the latest to adopt a mobile rewards program via the Spring platform, which allows shoppers to earn points from all retailers within the organization’s malls.

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Simon, Starwood malls adopt Spring rewards, heating up competition with Plenti

May 17, 2016

Simon Property Group and Starwood Retail Partners are among the latest malls to join mobile loyalty program Spring, enabling users to receive cash back from shopping at multiple retailers and stepping up competition with American Express’ Plenti.

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Brand trust comes from proving yourself to consumers: Southwest Airlines

April 28, 2016

NEW YORK – A Southwest Airlines executive at Forrester’s Marketing 2016 Forum explained that in a time of social media and ad blocking, it is imperative that retailers show consumers they can be trusted through their customer service and business practices.

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Shake Shack, Dunkin’ Donuts see success with Visa Commerce Network

February 1, 2016

Restaurant chain Shake Shack saw a spike in new customers after joining the new Visa Commerce Network, a platform that connects consumers to multiple retailer discounts via mobile notifications.

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7-Eleven opens up mobile rewards to age-restricted products

January 11, 2016

Convenience store chain 7-Eleven is expanding its mobile rewards program via a verification system for age-restricted promotions, enticing shoppers interested in alcohol, tobacco and gambling products to sign up for the application.

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Carrabba’s serves up email deals for increased mobile conversion

January 8, 2016

Italian chain restaurant Carrabba’s is pushing mobile and in-store traffic conversion through a Web site where users can register for coupons to be redeemed at bricks-and-mortar locations.

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Church’s Chicken pecks away at mobile loyalty with rewards app

January 20, 2015

Church’s Chicken is moving deeper into mobile rewards by becoming the latest quick-service restaurant chain to let customers earn savings, offers and coupons through a mobile application.

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Chinese Laundry’s omnichannel approach drives 54pc jump in mcommerce sales

January 13, 2015

Footwear brand Chinese Laundry has seen a 54 percent increase in mobile commerce sales, among several other achievements, since its integration of a new point-of-sale retail management platform with Celerant, a retail technology provider.

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Mobile rewards gain stature as currency for airlines

December 16, 2014

Mobile rewards are becoming an alternative form of payment for frequent fliers who use their devices for in-store purchases at major retailers and earning miles for each dollar spent.

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Humana rewards app users for exercise logged in via Apple HealthKit

September 30, 2014

Healthcare company Humana’s mobile application integration with Apple’s HealthKit aims to keep consumers coming back to the app by offering rewards to users that log their exercise.

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