Walgreens is continuing to push forward in the mobile commerce space with the integration of its loyalty program with Android Pay, allowing users to seamlessly earn points and pay via mobile in stores.
Drugstores and pharmacies
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CVS has just unveiled its latest entry into the world of mobile payments with CVS Pay, after staying away from contactless payments since 2014.
Drugstore chain Walgreens is continuing the expansion of its mobile offering by rolling out a ship-to-store option for online and mobile customers free of charge.
BOSTON – An executive from CVS at eTail East 2016 stressed the importance of evaluating and alleviating customer problems, reaching customers where they are and focusing on innovation to create a useful omnichannel experience through mobile and digital.
Rite Aid is working to drum up sales of beauty products with a contest on Twitter that sparks a conversation through an incentive to win $200 worth of items.
NEW YORK – A Walgreens executive at the Mcommerce Summit: State of Mobile Commerce 2016 emphasized the importance of omnichannel experiences, as customers who interact with the retailer through multiple touch points are up to six times more valuable than those who just visit bricks-and-mortar locations.
CVS Health is bringing mobile delivery to the mainstream drugstore industry through a native integration of ordering service Curbside in its application, a move that takes omnichannel experiences in this competitive retail landscape beyond the now-standard in-store pickup.
Walgreens’ latest update to its iOS application includes 3D Touch and Touch ID integrations as well as the ability to search certain keywords from the Web to directly access specific in-app features.
CVS is opening the doors to its mobile pharmacy, featuring a variety of tools giving customers the ability to manage their health while on-the-go, which the retailer hopes will decrease healthcare costs as well as encourage prescription refills.
Walgreens is bringing its suite of telehealth services to mobile users in 20 new states as part of a significant expansion, in addition to rolling out the loyalty-boosted Walgreens Connect application for measuring glucose and blood pressure levels.