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Orbitz mobile users reap biggest rewards from new credit card

April 23, 2014

Orbitz wants to give travelers even more reasons to use its mobile booking application with the introduction of the new Orbitz Rewards Visa Card.

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Ace Hardware finds high-value mobile offers are most popular

April 7, 2014

A group of independently owned Ace Hardware stores saw an overall redemption rate of 14.45 percent for mobile promotions sent during the third and fourth quarters of 2013.

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Panera customizes take-out ordering experience via mobile

April 1, 2014

With up to 45 percent of its orders to-go, Panera is planning the chain-wide roll-out of a mobile ordering system designed to help take-out customers quickly get in and out of the restaurant with their food.

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Duffy’s deepens relationships with valuable loyalty members via mobile check-ins

March 25, 2014

Casual-dining restaurant chain Duffy’s Sports Grill is betting on mobile to take its thriving loyalty program to the next level via check-ins and real-time messaging.

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Ichor drives customer loyalty via new mobile CRM program

February 24, 2014

Ichor Restaurant Group has upgraded to a mobile loyalty program to make it easier for consumers to earn and redeem points while also bringing in more frequent guests to restaurants.

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Marijuana dispensaries light up loyalty with Best Buds mobile app

February 10, 2014

Pointing to the wide appeal of mobile for loyalty programs, medical marijuana dispensaries in Colorado are the latest merchants to tap smartphones for driving repeat visits.

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QSR International to improve CRM with mobile loyalty apps

February 3, 2014

QSR International has decided to take its brands’ loyalty programs to the next level with a mobile platform that will allow consumers to earn rewards at each of the five chains.

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Dunkin’ Donuts scales mobile loyalty program to drive payments volume

January 28, 2014

Following a test in several markets over the past few months, Dunkin’ Donuts is taking its new DD Perks loyalty program national in a move that could have a big impact on the volume of mobile payments.

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Sears sees redemption rates increase with personalized mobile offers

January 21, 2014

A recent Sears SMS blast offered Shop Your Way members $15 off of a $100 purchase, reflecting how the retailer is using personalized mobile offers and driving redemptions rates up.

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Sears pivots brand focus to membership with mobile as linchpin

December 30, 2013

As Sears Holdings Corp. continues to shift its focus to being more of a membership-driven retailer, mobile is playing a key role in enhancing member engagements in store and online.

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