Banking

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Bank of America pulls ahead of competition in mobile banking: report

May 25, 2016

While the five largest banks in the United States continue to race forward in mobile banking, including all offering pre-login account balance information, Bank of America has pulled far ahead in product research and cross-selling on mobile, according to a new report from Forrester Research.

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Citibank commits to beacons after merchants give the technology a thumbs-up

May 10, 2016

Citibank continues to pave the way for mobile banking by deploying beacons at select Manhattan branches, enabling customers to enter ATM lobbies during off-hours without a card and to receive personalized, location-based messages.

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Capital One’s on-the-go credit tracker lands on Android

April 15, 2016

Capital One continues to extend the reach of a new mobile-first credit monitoring service, CreditWise, by bringing it to Android users as the financial organization prioritizes anytime, anyplace interactive services.

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U.S. Bank targets small businesses via mobile check deposit app

March 28, 2016

U.S. Bank is making a play for additional small business clients by introducing an application that lets owners and employees snap a photo of a check to have it automatically processed and deposited into a business account.

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Santander speaks to mobile users with voice recognition app features

March 23, 2016

Santander Bank is hoping to provide an easier banking application experience for British customers with a voice control feature enabling users to discuss their spending, reflecting the quick evolution of the technology.

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American Express exec: Serve’s prepaid users over-index on some mobile app features

January 21, 2016

NEW YORK – An American Express executive at Mobile Marketer’s Mobile FirstLook: Strategy 2016 discussed several challenges and benefits from building mobile solutions for unbanked and underbanked consumers, including millennials.

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Tangerine unpeels secure chat for convenient banking transactions

January 8, 2016

Direct bank Tangerine claims to be the first in Canada to offer a new secure chat feature, enabling customers to conduct banking transactions via chat in real time.

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Biometrics to support 50pc of mobile transactions in 2016: report

December 16, 2015

With biometrics gaining acceptance by consumers and working well for financial institutions, a range of technologies – fingerprint identification as well as facial and voice recognition – will become the norm in 2016, according to a new forecast released today by Mitek Systems.

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Visa introduces token service to top off mcommerce’s fruitful year

December 15, 2015

Visa is collaborating with United Overseas Bank to roll out its first tokenization service in Asia Pacific, underscoring the need for enhanced digital security as mobile payments cement their top status in the world of commerce.

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Millennials believe tech giants will replace traditional banks: report

November 30, 2015

A growing number of millennials believes that giants in the technology industry, such as Google and Apple, will one day overthrow traditional financial institutions’ stronghold on mobile banking thanks to their innovative approaches, according to a Fintonic report.

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