Banking

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Consumers have spoken: Banks need to offer multiple channels, especially mobile

November 28, 2016

Mobile has disrupted many industries, providing new ways of interaction and a seamless transition between online and offline, but perhaps no area needs mobile to connect its various parts as much as banking.

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92pc of millennials use mobile banking more than anything else but with reservations: report

October 26, 2016

While more than 90 percent of millennials use mobile banking more than any other mobile service, including shopping, three quarters are not satisfied with their overall experience, according to a new a report.

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U.S. Bank marries geolocation with fraud prevention for Visa cardholders

October 5, 2016

U.S. Bank is using mobile geolocation to address a commonly experienced inefficiency with the advent of online fraud protection: banks blocking non-fraudulent transactions due to assumptions about normal buying patterns.

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Mastercard continues mobile pay push, expands Masterpass features and coverage

September 12, 2016

Mastercard’s digital payment service Masterpass is expanding its global coverage and highlighting its many features designed to give users comprehensive financial control in their smartphones.

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Barclays expands use of voice security for phone banking convenience

August 3, 2016

Following a successful trial of voice security technology, Barclays is now rolling it out to all customers, enabling them to avoid passwords for added convenience.

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Bank of America invests in mobile-enabled rewards redemption

July 22, 2016

Bank of America’s redesigned mobile application now includes Spanish language capabilities as well as the ability to redeem BankAmericard Cash Rewards for travel points or cash-back offers without leaving the app.

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First National Bank jumps into mobile banking with corporate-facing app

July 20, 2016

First National Bank of Pennsylvania is optimizing its banking services for mobile with a new application that allows clients to receive push notifications regarding account activity and approve time-sensitive fund transfers for their organizations.

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USAA spotlights in-app voice commands, streamlining mobile deposits

July 14, 2016

Financial services brand USAA has rolled out a new feature within its mobile application enabling consumers to leverage voice commands to complete tasks such as depositing a check and transferring funds, a tool that will be beneficial for visually impaired users.

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BillHero brings bill-paying capabilities to Messenger via chatbot

July 12, 2016

BillHero’s new Facebook Messenger chatbot gives users an easy, secure way to pay bills without having to leave the social media platform.

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Wells Fargo’s new credit card comes with mobile-enabled tracking

June 16, 2016

Wells Fargo has launched a new Visa credit card that focuses on cash rewards and includes a mobile-enabled online banking feature for on-the-go account management, driving purchases and credit card use.

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