Banking

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Experian leverages app to ease customer anxiety over credit decisions

April 9, 2015

Experian is leveraging a mobile application to help consumers feel more confident about making credit decisions, joining the parade of financial industry players offering mobile services as smartphones proliferate globally.

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Wells Fargo’s mobile banking app says hola to Spanish customers

March 24, 2015

Wells Fargo & Co. has added a Spanish-language option to its mobile banking application, building on the financial institution’s introduction of Spanish Text Banking last year, as it seeks to address this demographic’s close relationship with their smartphones.

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Marketers must understand mobile banking consumers’ lucrative potential: report

March 20, 2015

Marketers have been missing a potentially lucrative and viable opportunity to target the emerging demographic of consumers using mobile devices for financial services and payments, suggesting that these users must be understood more fully so that banks and financial institutions can garner more clients, according to a report from Phoenix Marketing International.

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BMO Harris Bank builds largest network of mobile-enabled ATMs

March 17, 2015

BMO Harris Bank is taking mobile banking to the next level by enabling consumers to withdraw money from an automatic teller machine using their smartphone.

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Grow Financial leverages Apple Pay to lure younger customers on mobile

March 2, 2015

Grow Financial Federal Credit Union has integrated with Apple Pay, as it reaches out to a growing number of consumers banking on mobile, especially younger customers, with enhanced payment information protection services.

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Bank of the West app adds a bill for payment in 30 seconds

February 27, 2015

Following a soft launch last fall, Bank of the West is rolling out scan-to-pay bill payment capabilities in its mobile application for customers at its more-than 650 locations, promising users can add a bill in about 30 seconds.

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Banks to board beacon bandwagon and reach mall shoppers

February 6, 2015

The financial services sector has an opportunity to leverage beacons to reach app users in shopping malls via a new program enabling banks to deliver location-based offers.

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Phablet usage for mobile banking set to grow by 100pc: report

January 28, 2015

As mobile screen sizes continue to proliferate and consumers conduct more financial activities on these devices, phablets are becoming popular for banking, with use expected to grow by more than 100 percent, according to a new report from Carlisle & Gallagher Consulting Group.

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Chase Bank axes Windows app to focus on bigger excursions

January 23, 2015

Chase recently said that its Windows mobile application will no longer be available by the end of March, but that customers using Windows smartphones can still access their accounts via their mobile browser.

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US Bank predicts beacon-enabled personalized banking surge in 2015

December 16, 2014

U.S. Bank, working with mobile capture software company Mitek, predicts that banks and financial institutions will see beacon usage take off in 2015, helping deliver more personalized experiences.

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