Author archive

Chick-fil-A nourishes mobile ordering with in-app map features

August 16, 2016

Quick serve restaurant chain Chick-fil-A is enhancing mobile ordering by making it easier for users to choose and find the correct restaurant for picking up their order, including a Google satellite map and a highlighted route.

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Mobile commerce in review: Social and loyalty sales

August 15, 2016

Some retailers are driving excitement and sales by rewarding loyal customers with exclusive access to merchandise on social media. Watch this video for the full analysis.

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Apple Store’s updated app puts cross-selling front-and-center

August 10, 2016

The Apple Store’s updated mobile application bolsters the bridge between online and in-store shopping with new features such as recommendations for compatible products and the ability to scan and purchase items from an iPhone.

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Joss & Main adheres to mobile progress with in-app stickers

August 10, 2016

Home décor online retailer Joss & Main is adhering digital stickers to its mobile application to enhance the shareability of idea boards and make the experience more fun.

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Staples’ IoT focus pivots from home automation to smart office ordering

August 8, 2016

With competition in the home automation market growing, Staples is stepping away from its Staples Connect platform while continuing to focus on building the Staples Easy System smart-ordering service.

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Best Buy spurs omnichannel purchases with real-time in-app inventory filter

August 5, 2016

Shoppers on the Best Buy application can now filter their searches by which products are available for pickup that day at a store, pointing to the growing importance of real-time inventory insight for driving omnichannel shopping experiences.

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Samsung Pay drives smartphone-to-tablet payments at Red Robin

August 4, 2016

Samsung Pay has teamed up with Ziosk to enable smartphone-to-tablet payments for diners at Red Robin Gourmet Burgers and Brews, Friendly’s and Uno Pizzeria & Grill locations, adding a new layer of convenience to the growing area of tabletop devices in casual restaurants.

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How Greekgear drove a 33pc lift in mobile conversion

August 4, 2016

Online retailer Greekgear has seen a 33 percent increase in its mobile conversion rate and a 10 percent mobile conversion lift for pay-per-click campaigns after refocusing its Web site for smartphone users and doubling down on mobile text and display ads on Google, including using location targeting.

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Barclays expands use of voice security for phone banking convenience

August 3, 2016

Following a successful trial of voice security technology, Barclays is now rolling it out to all customers, enabling them to avoid passwords for added convenience.

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Baskin-Robbins’ triple-scoop app encompasses payments, offers, personalization

August 2, 2016

Ice cream shop chain Baskin-Robbins is borrowing from sister company Dunkin’ Donuts with a new application that loads virtual, reloadable cards for completing purchases.

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