The Latest
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Deep Dive
Golf fashion moves into the mainstream
A new line from Tiger Woods, LVMH's latest collaboration with Tyler, the Creator and indie brands are helping to bring the sport from performance wear to streetwear.
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Sponsored by Cart.com
The power of post-purchase engagement: Strategies for lasting customer loyalty
From order confirmations to delivery surprises, the post-purchase experience is where loyalty is forged and advocacy blossoms.
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Dick’s Sporting Goods, SidelineSwap expand resale partnership
The companies will hold over 300 used sports gear trade-in events at select Dick’s locations throughout the year.
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Saks.com snags up to $60M in additional liquidity
The infusion from Pathlight Capital and Bank of America will bolster the luxury online player’s financial position in a “challenging macro-environment.”
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Bombas bets on footwear with the Friday Slide
The move marks the first venture into more traditional footwear for the DTC brand that became popular for its socks.
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Inside a closing Macy’s store
CEO Tony Spring surprised the industry with a new tranche of 150 department store closures, 50 of which are shuttering in 2024. Here’s what that looks like.
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Report: Chief marketer tenure stabilizes, though volatility remains high at top brands
A rise in internal promotions, first-time CMOs and outside hires were among the other big trends identified in Spencer Stuart’s assessment.
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Sephora taps Nike vet to lead Greater China
Xia Ding spent five years at the activewear giant and also brings experience from HanesBrands and JD.com.
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Column
The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten
The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.
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Stanley Brand president to lead Heydude
Terence Reilly, who ushered the more than a century-old brand to viral success, is rejoining Crocs Inc., where he previously served as chief marketing officer.
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Bath & Body Works opens first store in London
A second location will open in the city this fall, as the company looks internationally to spur growth.
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Deep Dive
Why more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.
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Aesop opens Beverly Hills store, plans two additional openings in NYC
The brand is expanding its physical reach as the beauty industry experiences a wave of consolidation.
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Adidas, Stepn partner on NFT sneakers
The Stepn x Adidas Genesis Sneakers collection is part of a one-year partnership that will see other NFT drops and physical, wearable items.
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Retail sales soar more than 5% in March, beating inflation
But some analysts warn that consumer spending could falter as the year wears on.
Updated April 15, 2024 -
Nike leans on Air for multiyear innovation cycle
After acknowledging the need for more innovation, the sports brand is rolling out a new product lineup and an athlete co-creation process.
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Michaels gets S&P upgrade on improved performance and credit metrics
But topline trends in the arts and crafts retail sector are likely to stay soft in 2024 as inflation persists, analysts say.
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Battling shrink and theft across the globe
Retailers are trying numerous strategies — from technology to teamwork — to minimize losses.
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Fly by Jing lowers prices as it expands into over 2K Walmart stores
The price reductions come as consumers feel the pressure of inflation, especially in the grocery category.
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Perfect Corp. releases AI hair-identifying tool for personalization
The company said the tech can let brands and retailers provide personalized advice online and in-store.
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Column
The Weekly Closeout: Puma plots design space in LA, Bank of America downgrades Figs
The athletics brand said the studio will open in 2025, while spending pullbacks contributed to the scrubs brand’s recent negative rating.
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Billy Reid acquires Knot Standard’s DTC business
As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.
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Conn’s swings to a profit in Q4 as annual losses grow
Three months after acquiring a rival home goods retailer, Conn’s is focusing on consumer financing as a revenue driver.
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Deep Dive
What is ‘organized retail crime,’ exactly?
It depends, and it doesn't help that many retailers don’t have a good handle on lost inventory, experts say.
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Levi’s taps Burberry veteran to lead DTC push
Gianluca Flore, who has also had leadership roles at Kering and Bottega Veneta, will oversee all of the denim brand’s selling channels globally.
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BNPL users report problems with overspending, missed payments: survey
Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report.