The Latest
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Express files Chapter 11, plans to close over 100 stores
All of the company’s UpWest stores will shutter as the retailer pursues a sale to WHP Global, Simon Property Group and Brookfield Properties.
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Sponsored by SheerID
How retailers can craft compelling offers for Gen Z
Retailers over-index on choosing the right channel to reach Gen Z instead of focusing on the right offer to get their attention, writes Sai Koppala of SheerID.
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Wayfair’s first large-format store to open next month
The location in Wilmette, Illinois, will span 150,000 square feet — about 10 times the size of its other stores — and feature an onsite restaurant.
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Second phase of Nike layoffs to hit Oregon headquarters this summer
After the job cuts, effective June 28, about 740 employees will have been impacted in the retailer’s home state.
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Column
The Weekly Closeout: Peloton drops free membership as Asos revenue falls over 18%
The struggling home exercise brand quietly removed the free option, while the fast-fashion retailer saw sales plunge in the first half of the year.
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Hasbro’s Wizards of the Coast president resigns
Cynthia Williams, who has been in the position for two years, will exit the company on April 26.
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Target adds Ōura to its online and in-store assortment
The wearable tech company has been adding to its distribution channels recently, inking deals with Best Buy and Amazon recently.
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Mingle Mocktails aims to spark a zero-proof cocktail craze
The nonalcoholic brand says its products, which don’t directly mimic the taste of alcohol, cater to consumers looking for alternatives in social situations.
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Universal Standard launches size exchange program
The campaign, dubbed Fit Liberty, allows customers to replace items with ones in a different size at no cost.
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Cotton used by H&M and Zara linked to illegal deforestation: report
A year-long investigation by nonprofit Earthsight found that fiber certified by ethical supply chain organization Better Cotton was grown on "stolen" and "deforested" land in Brazil.
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Q&A
Why J.C. Penney’s loyalty program is the next step in its $1B turnaround plan
Chief Customer Officer Katie Mullen explains how the retailer's revamped program will deliver value to consumers and boost first-party data reserves.
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Figs recycled over 40K healthcare professional’s scrubs in trade-in program
The “Scrubs That Don’t Suck” campaign launched April 1 and ends on Earth Day as the brand hit its participation goal.
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Nordstrom family may try again to take the company private
The Nordstrom brothers, who are the retailer’s top executives, notified the board of their interest, and a special committee has been formed.
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Why Dollar General is winning with store count
By committing to smaller, rural markets, the retailer has room to grow its substantial store footprint, industry experts and company leaders say.
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Lowe’s taps DoorDash for on-demand deliveries
Products can be purchased directly on the DoorDash app and the move is a way to “reach new DIY customers,” the home improvement retailer said.
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Amazon introduces shoppable, ad-supported channel to Prime Video, Freevee
The channel leverages Amazon’s “shop the show” technology enabling viewers to easily purchase content seen on their TV screen via a mobile device.
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Deep Dive
Golf fashion moves into the mainstream
A new line from Tiger Woods, LVMH's latest collaboration with Tyler, the Creator and indie brands are helping to bring the sport from performance wear to streetwear.
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Kizik opens first pop-up store in NYC as part of brick-and-mortar push
The hands-free footwear brand is expanding its physical presence, with plans to land in 500 wholesale doors and open six stores by the end of the year.
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Best Buy debuts Apple Vision Pro app
Best Buy Envision uses AR to help customers preview 3D models of TVs, appliances, furniture and other products prior to purchase.
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Inside a closing Macy’s store
CEO Tony Spring surprised the industry with a new tranche of 150 department store closures, 50 of which are shuttering in 2024. Here’s what that looks like.
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Eyebuydirect opens first physical location
The online eyewear company opened a 140-square-foot kiosk at The Shops at Mission Viejo in Orange County, California.
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Sportsman’s Warehouse cuts SKUs, vendors to support inventory strategy
The retailer has been rationalizing its stock in several product areas, including fishing, to improve productivity.
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Column
The Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten
The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.
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Beyond Meat’s revamped burger hits shelves
The company's fourth generation of products is now available at grocery stores across the U.S., including Walmart.
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Michaels lowers prices on over 5K products
The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.
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Deep Dive
Why more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.